I am thrilled to announce that PepNet Technologies has recently partnered with 8×8, a Tier 1, Gartner Leader for the past 12 years in the Worldwide Cloud Telephony industry.
8×8’s Comprehensive Suite of Services
8×8 offers a comprehensive suite of services including Messaging, Video, Phone, and Contact Centre, all integrated into one central unified platform. This means no third-party applications are needed, ensuring a seamless experience with market-leading 99.999% uptime and Australian-based data centres. Trusted by over 3 million business users worldwide, 8×8 is a very reliable choice for any business.
Integration with Microsoft Teams
For those using Microsoft Teams, 8×8 is certified to integrate seamlessly into the Teams platform. With 85% of Teams customers opting for a third-party partner via Direct Routing or Embedded Dialler, 8×8 enhances the Teams environment by filling in the gaps and offering a complete solution. This integration helps mitigate costs, simplify operations, and provide more feature functionality and enhancements. The 8×8 solution is an advanced cloud communications platform, purpose-built for any Teams environment, offering full redundancy and call quality SLAs.
Expanding Customer Choices
This partnership, along with our existing collaboration with RingCentral, now allows us to offer our customers a choice between two Tier 1 Cloud companies that best suit their needs.
Recent Successes
In the short time since we partnered with 8×8, we have already achieved significant success. Just last week, we secured the Cloud Telephony business for 1,200 licenses across 25+ locations for Juniper Aged Care. Over the past eight months, we have transitioned over 3,000+ seats to either a RingCentral or 8×8 cloud solution.
Invitation to Explore
If you are still using an old on-premise telephone system or a Cloud provider that doesn’t meet your needs in terms of a unified platform, pricing, features, functions, ease of use, flexibility, call quality, reliability, uptime, security, local support, analytics, reporting, built-in redundancy, CRM apps, AI, and more, please reach out. We can arrange a 30-minute demo and potentially provide a proof of concept.
Conclusion
Very few players in the marketplace can offer a single unified cloud platform that does it all, and even fewer can do it well with 99.999% uptime, built in redundancy and Australian based data centres. RingCentral and 8×8 are among the elite that can deliver on this promise and more.
Stay tuned for more updates and success stories as we continue to grow and innovate with our partners.
Best regards,
Simon Bignell
PepNet Director