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Customer Stories

Company: Go West Tours

Industry: Passenger Charter, rental & tour vehicles

Quote: “ Managing complex change is often challenging and has to be done in a careful manner, but we found the Teletrac Navman platform was really easy to use which helped us get buy-in from staff,” said Go West Tours Director David Haoust. “We found when the platform was successfully adopted, it allowed people to explore other capabilities beyond the fundamental functionalities of GPS tracking, speed control and driver fatigue management.”

Company: ERH Refrigerated Transport

Industry: Transportation

Quote: “ We’re always striving to improve ourselves and our business. We want to do things bet­ter. Teletrac Navman solutions are helping us to improve our processes, increase efficiency, and cut down on the time that we spend on admin. Not to mention keeping our drivers safe and helping them manage fatigue out on the road”

Company: Formula Chemicals

Industry: Chemical Manufacturing & Transportation

Quote: “ We’re always striving to improve ourselves and our business. We want to do things bet­ter. Teletrac Navman solutions are helping us to improve our processes, increase efficiency, and cut down on the time that we spend on admin. Not to mention keeping our drivers safe and helping them manage fatigue out on the road”

Company: SRH Milk Haulage

Industry: Transportation

SRH Milk Haulage’s business is the daily transportation of bulk milk from the farmers to factories with the use of specialised farm collection tankers. SRH Milk Haulage began life in October 1996. Started by Scott and Regina Harvey with just one truck and a single trailer after securing a contract with Dairy Farmers into Hexham, NSW. By 2018, the fleet had grown to 60 trucks and 100 tankers operating across 3 states.

Quote: “ For one load we can cart 3,400 litres extra perload. This means we’re now getting 12 loads done in 11 loads. That might not sound like much, but it makes a huge difference and now we’re up to nearly 41,500 litres per load.”

RESULTS: Since implementing Teletrac Navman’s suite of electronic solutions, SRH has achieved:

  • More litres per load, increasing efficiency while decreasing kilometres and trips driven, as well as engine wear and tear.
  • Record milk deliveries of 880 million litres of milk a year.
  • Improved deliveries of 1.9 million litres of milk a day across 3 states.

Company: Spiral Logistics

Industry: Logistics

Spiral Logistics is a specialised logistics organisation that designs and operates fleets of dedicated company vehicles and contract drivers for their customers in the steel and construction industries. They aim to deliver a quality service with the highest safety and compliance standards.

Quote: “As far as an investment’s concerned, often you get one – forward-facing or rear-facing – but with Teletrac Navman, we’ve been able to get the return on rear-facing by saving costs, and also forward-facing by adding value. So, the ROI is definitely there”

RESULTS: Since adopting Teletrac Navman’s TN360, FTC Manager, Sentinel Fatigue Management, Mass Manager, and Multi-Camera, Spiral Logistics has achieved:

  • Ability to provide greater value to steel-carrying companies.
  • Streamlined processes and improved administrative efficiency.
  • Business growth of 35 – 40 per cent in three years.
  • Improved driver safety and peace of mind for customers.

Company: Stows Waste Management

Industry: Waste Management

Stows Waste Management has been one of Australia’s leaders in the collection, transport and disposal of waste for over 120 years. Founded in 1892, the fourth-generation Melbourne-based company employs a small staff of around 20 team members, managing liquid and solid waste across multiple industries, including hospitality, industrial, domestic and commercial.

Quote: “When we looked at other solutions, they weren’t actually solutions. They didn’t have the number of modules Teletrac Navman did, they didn’t have the support network behind them. Teletrac Navman’s sales staff were extremely helpful, helping us to navigate through what we needed out of the system.”

RESULTS: Since implementing Teletrac Navman’s FTC Manager, driver in-vehicle technology and GPS tracking solutions, Stows Waste Management has achieved the following:

  • Real-time visibility across the entire fleet
  • Maximised fuel tax credit claims for auxiliary/off-road usage
  • Eliminated paper documents to streamline processes and improve data transparency
  • Retrospectively claimed fuel tax credits for past years
  • Generated comprehensive reports with ease
  • Improved vehicle maintenance
  • Streamlined truck routes for better customer service